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kinfolk chronicles
empowering spa, salon and wellness leaders through shared wisdom


The Future of Spa Leadership Starts Here: Welcome to Kinfolk Rising
Imagine a spa that runs seamlessly—a space where your team is aligned, inspired, and thriving, where guests feel nurtured from the moment...
Mar 10


Is Your Salon or Spa Being Held Hostage by One Rockstar Provider?
Every salon and spa has that one rockstar service provider —the stylist or esthetician who seems to be running the show. They have a...
Mar 10


The Missing Link in Your Spa or Salon: The Client Care Pathway System
How many times have you visited a spa or salon, expecting a moment of care and relaxation, only to find yourself quickly ushered into a...
Mar 10


From Burnout to Balance: The Leadership Shift That Transforms Spa Businesses
In 2010, I opened my first salon—a dream brought to life with big ambitions and very few resources. I was the sole service provider,...
Mar 10
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